Every return is a sale worth saving.
KodaSwap offers an exchange before a refund, generates carrier labels automatically and keeps your revenue where it belongs: inside your Shopify store.
Which item to return?
Premium Hoodie
Size M • Navy
Classic T-Shirt
Size M • Black
Slim Joggers
Size L • Grey
A badly handled return is margin that vanishes.
of shoppers check your return policy before checking out.
prefer an instant exchange or refund over waiting.
won't shop with a merchant again after a poor returns experience.
Sources: UPS, Pulse of the Online Shopper · NRF, 2025 Retail Returns Landscape
How much can your returns earn back?
Your estimate
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of revenue saved every month
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of support time saved every month
Estimates: 35% of requests converted into an exchange or store credit instead of a refund; 9 out of 10 returns handled self-service, saving about 10 minutes of support back-and-forth per return.
Recover this revenueOfficial Shopify App
Native integration
Shopify
Store data
KodaSwap
Modules
Not just a connector.
Built for Shopify.
Live sync
Orders, stock and customer records linked natively, with no delay.
Exchanges based on real stock
Items offered for exchange are tied to your Shopify inventory available in real time.
Automatic carrier labels
Return label generation triggered automatically, with FR carriers integrated.
Multilingual portal
The return portal displays in your customers' language, up to 6 languages.
Return rates negotiated for you.
Our carrier partner Smarty365 gets you negotiated return rates, with no carrier contract to sign yourself.
Learn moreBuilt for demanding merchants.
Official Shopify app
Distributed on the Shopify App Store, compliant with their security requirements.
Data in the EU
Your data is hosted within the European Union.
French carriers
Colissimo and Chronopost built in, with rates negotiated via Smarty365.
Human support
A real person answers you, in French or English.
Be among the first
KodaSwap has just launched: install the app now and get free, personalised onboarding.
Start for free,
scale at your own pace.
Free
Perfect to launch your store.
10 free returns, then 1€ per processed return
Starter
For growing brands.
+ 0.75€ per processed return
7-day free trial, returns included
Activated by our team before you subscribe
Pro
For established merchants.
+ 0.50€ per processed return
7-day free trial, returns included
Activated by our team before you subscribe
Everything you wonder before installing.
About an hour. You install the app from the Shopify App Store, your orders and catalog sync automatically, you dress the portal in your colors and publish. Most merchants process their first return the same day.
Your returns deserve better than a spreadsheet.
Install the app, keep the free tier while you test, and run your first returns through KodaSwap today.
2026 law: is your store compliant?